The e-concierge application for campsites
The e-concierge application for campsites
Improve the experience of your customers by simplifying their holidays (follow their satisfaction, know their tastes and thus propose adapted offers) but also your daily life as an operator with a reduction of the traffic at the reception, additional sales… generated by the e-concierge application.
Target your communications with reporting and notifications.
Declaration of arrival times
Digital state of play
Schedule of activities
Reporting
Digital reception booklet
Online orders
Sending notifications
The benefits of Cool'n Camp application
The benefits
Simplify and improve your customer's stay
Your client can consult in real time all the information useful for his stay (activities in the vicinity, doctors etc…). We offer a check-in/check-out and incident management functionality. You can also communicate with your customers by sending them notifications.
Develop your additional sales
Before or during the stay in your campsite, the customer can pre-book option kits, book and pay for activities. You are organising a special evening (Happy Hour, paella evening…), remind your customers by sending them a notification! Your shops are putting on a special operation, let them know! Offer your customers to book directly on your website without commissions.
Track your customers' satisfaction
The customer can rate the animations, the ratings are not at the expected level? Take the necessary measures! You want to integrate a satisfaction survey when your customer leaves? Nothing could be easier: you can collect and analyse the results without re-entering data!
Simplify and improve your customer's stay
Your client can consult in real time all the information useful for his stay (activities around him, doctors etc…). We offer a check-in/check-out and incident management functionality. You can also communicate with your customers by sending them notifications.
Develop your additional sales
Before or during the stay in your campsite, the customer can pre-book option kits, book and pay for activities. You are organising a special evening (Happy Hour, paella evening…), remind your customers by sending them a notification! Your shops are putting on a special operation, let them know! Offer your customers to book directly on your website without commissions.
Track your customers' satisfaction
The customer can rate the animations, the ratings are not at the expected level? Take the necessary measures! You want to integrate a satisfaction survey when your customer leaves? Nothing could be easier: you can collect and analyse the results without re-entering data!
Know and analyse your customers' tastes
With the e-concierge solution‘s management tool, you can analyse the tastes of your customers and thus develop promising sectors!
Reduce your costs and environmental impact
Reduce your printing costs by presenting all your activities directly on digital media. Reduce your environmental impact and maximise your operational efficiency at the same time. You can easily modify each content in real time.
A simple and rich administration tool
Via a simple and intuitive interface, you can set up and administer your e-concierge application independently!
Know and analyse your customers' tastes
With the e-concierge solution‘s management tool, you can analyse the tastes of your customers and thus develop promising sectors!
Reduce your costs and environmental impact
Reduce your printing costs by presenting all your activities directly on digital media. Reduce your environmental impact and maximise your operational efficiency at the same time. You can easily modify each content in real time.
A simple and rich administration tool
Via a simple and intuitive interface, you can set up and administer your e-concierge application independently!
Cool'n Camp is interfaced with many business software
PMS, intervention management, click and collect, activity booking, customer satisfaction, deposit taking…
Cool'n Camp is interfaced with many business software
PMS, intervention management, click and collect, activity booking, customer satisfaction, deposit taking…
Other Cool’n Camp e-concierge solutions